Shipping Policy
Thank you for shopping at Domlust.com. We are committed to delivering your orders promptly and efficiently, to keep track of your order, contact our service contact, ethanz@domlust.com. so we can provide you order’s tracking number. Please read our shipping policy to understand how we handle shipping and delivery:
1. Shipping Cost & Transit Time.
Country |
Estimated Delivery Time |
Shipping Cost |
Courier |
Argentina, Australia, Canada, China, Croatia, Germany, Hong Kong SAR, India, Indonesia, Italy, Japan, Macau SAR, Malaysia, Maldives, Myanmar, Netherlands, New Zealand, Portugal, Russia, Saudi Arabia, Singapore, South Korea, Spain , Taiwan, Thailand, United Kingdom, United States |
Expedited (1-3 Business Days) |
$9.99 USD |
DHL |
Standard (6-8 Business Days) |
$4.99 USD |
4PX Priority |
|
Free Shipping (14-20 Business Days) |
Free |
4PX Standard |
|
Albania, Austria, Azerbaijan, Belgium, Bolivia, Brazil, Bulgaria, Cambodia, Chile, Colombia, Czech Republic, Denmark, Egypt, Estonia, France, Gambia, Greece, Guinea, Iceland, Ireland, Israel, Jordan, Kazakhstan, Luxembourg, Mexico , Moldova, Monaco, Nigeria, Pakistan, Peru, Poland, Qatar, Slovakia, Slovenia, South Africa, Sri Lanka, Sweden, Switzerland, Turkey, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Belarus, Laos, Latvia, Lithuania, Morocco, Norway, Philippines, Romania, Tunisia |
Expedited (6-8 Business Days) |
$6.99 USD in terms of Shopping within $9.90–$49.99 |
4PX Priority |
Expedited (6-8 Business Days) |
Free in terms of Shopping above $50.0 in total |
4PX Priority |
|
Standard (10-14 Business Days) |
$4.99 USD |
4PX Standard |
|
Free Shipping (10-14 Business Days) |
Free in terms of Shopping above $50.0 in total |
E-post |
|
Others |
Expedited (10-14 Business Days) |
$14.90 USD |
4PX Standard |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
1.1. Processing Time:
- All orders are processed and dispatched within 2 business days after payment confirmation, unless otherwise stated.
- Our warehouse were based on United States, Canada, Russia and China, which operates on Monday – Friday during standard business time, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
1.2. Shipping Location & Order Tracking.
1.2.1 Address Accuracy.
- Please ensure that you provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or misdeliveries caused by incorrect or incomplete address details.
- P.O. Box or APO/FPO/DPO and International delivery are not available now.
1.2.2 Order Tracking.
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48hours.
2. Order Modifications & Cancellations.
- We can modify or cancel the order if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can modify the information or cancel your order before your item’s delivery. And we will refund full of your money back.
- Orders can't be modified or canceled once the parcel is shipped out. Thanks for understanding!
3. About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will beresponsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customsfees, duties, and taxes.
If you have any questions or need further assistance regarding shipping, please feel free to contact us.
Phone/WA: +8613332971208
Mail: ethanz@domlust.com
Address: 3A West Bldg 4 SEG Tech Park, Futian District, Shenzhen, China
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